COVID-19 update

It's (mostly) business as usual - our studio is operational and orders are being shipped without delays.

Australia / Our delivery partners have ensured us that Australian orders are being delivered on time.

International / International deliveries are unfortunately experiencing delays depending on the country and restrictions in place. We recommend upgrading to the Express Shipping option.

Questions or concerns? Get in touch, we are here to help.

Shipping

We offer Standard and Express shipping options worldwide.

Australian orders are shipped with Sendle and Australia Post
International orders are shipped with Australia Post

Australia
$9 Standard Shipping // Free on orders over $50
$19 Upgrade to Express Shipping

International
$19 Standard Shipping // Free on orders over $100 [note delays due to COVID]
$39 Upgrade to Express Shipping [recommended]

Note Please allow an additional 2-3 days to the shipping times above for making/packing/processing your order

Australia
Standard Shipping takes 3-5 days
Express Shipping takes 1-2 days

International
Standard Shipping takes 20+ days [note delays due to COVID]
Express Shipping takes 5-10 days

Note Please allow an additional 2-3 days to the shipping times above for making/packing/processing your order

All orders are packed and shipped from our Brisbane studio on the east coast of Australia

Returns and exchanges

Was it not quite what you were expecting or looking for? Get in touch or simply send us an email studio@blacinkk.com.au to discuss a return or an exchange

Warranty

We offer a 3-year warranty on all products, that covers material and manufacturing defects. What is not covered under the warranty? Natural aging of leather, misuse or mistreatment.

Got a question or need repair? Get in touch.

Care

You will find that veg-tanned kangaroo leather changes with time, just like everything else in nature. As your wallet ages, it may flatten out and marks may appear as the unique patina develops. This is the sign of well-loved wallet that is taking on a character of its own.

Just like you and me, kangaroo leather needs to be maintained in order to age gracefully and last many years.

If your wallet gets wet, pat dry with paper towel and let it air dry (do not apply heat)

If your wallet picks up dirt, use lightly moistened cotton cloth and wipe it off. Let it air dry and apply a natural leather wax/moisturiser to bring back the shine

If the leather becomes dry, use a natural leather wax/conditioner to moisturise it. Use it roughly every 6 months to maintain the shine and increase the life of your wallet